We offer comprehensive customer support for our products.
Training
We support you with introductory and further training courses so that you can quickly achieve useful results with our products. You can also count on us for the further use of our products: with on-site coaching, we can also accompany you in later project phases if desired.
You can find our training and seminar programme here.
Maintenance
Tailored to our products, we offer maintenance contracts that give you access to our hotline, current updates and access to upgrading options. Updates, extensions and information are available for you to download. This keeps your software investment up to date.
Updates
Current versions of our software are provided online, they can be loaded and installed via the Update function within the program. The updates are provided as part of a maintenance contract. Together with the maintenance contract, users receive the login data for the purchase of updates of their software.
Support Hotline
This is how you can reach our support:
in Germany: 0800 NUMERIKON
international: +49 202 76969 52
by mail: support@numerikon.de
XPace’s functionality does not meet all of your requirements? Do you need additional functions, interfaces, analyses, renderings or formats? Extension points are the answer.
Continue reading “Customizing” →
Many processing steps and operations in planogramming are repeated regularly. It makes sense to combine standardized processes into macros and automate them by scripting.
With the XPace Scripting module, processes and standard operations can be automated in XPace: Special tasks, workflows and functions in planograms, products and components as well as configurations can be implemented with scripts and made available at the push of a button.
Continue reading “Automation” →
Additional, optional modules extend the functionality of XPace and open XPace planogramming for extended purposes.
Continue reading “Additional packages” →
XPace is a space management system for retailers and their suppliers, especially in the non-food, media, DIY and healthcare sectors. We have developed XPace to make space management strategies attractive even for complex POS designs.
Continue reading “Space Management” →
In Space Management, the assembly of a shelf is set up and documented as a planogram. All fixtures and all products, together with their concrete positions and properties, are combined in a planogram layout.
Continue reading “Layout” →
Any shelf planning should meet the manufacturer’s and retailer’s sales and earnings expectations, be aligned with consumer demand and maintain appropriate inventory levels. The planning is not static, but is regularly revised for new requirements and performance indicators.
Continue reading “Optimizing” →
Shelf planning and conversion results are displayed as planogram graphics, provided as reports or exported in standard formats.
Continue reading “Documentation” →
Space planning data has the best effect if it is communicated to all involved participants in retail logistics in an up-to-date and convincing manner: Category management, furnishing planning, sales logistics, furnishers, field service, trade partners, branches, franchisers, customers – they all use these data in their own, specific way.
Continue reading “Deployment” →
Retail Space Management is the planning and optimization of the sales area of shelves. Starting from an empty shelf, products are selected and positioned on the shelf. The populated shelf is documented and analysed, resulting in a graphical planogram with parts lists. XPace provides all functions and interfaces to organize the planning, evaluation and optimization of sales areas in the market.
Continue reading “Features” →
